A National Model for Student Support

SFUSD sustained access to some services and supports for student mental health while school buildings were closed due to COVID-19. SFUSD school social workers and nurses were among the first in the state to implement a distance learning service delivery system, and the Centers for Disease Control has featured SFUSD’s leading role in school-based wellness efforts, including its recent pandemic response.

During distance learning, services included students accessing virtual “drop ins” with social workers, individual and group counseling sessions were arranged for students and families, and school site-based coordinated care approaches where school teams have worked together to make calls from their schools.

District staff conducted Social Emotional Learning (SEL) activities in remote learning and developing a hub for students to easily access support services and linkages to resources, providing student support sessions individually or in groups via video conference, and offering a multilingual phone line to connect with families with limited English proficiency. SFUSD also implemented a district-wide family wellness check-in protocol to check in with families regarding student wellbeing and to offer support when needed.